Citizen Help Desk
Our goal is to respond to questions and comments as quickly and accurately as possible. The Citizen Help Desk is designed to make that possible.
The Citizen Help Desk is an email system providing residents with direct access to city staff. It's setup to provide immediate information on a variety of frequently asked questions and areas of concern.
The City of Monticello does not share information gathered through our website with third parties for promotional purposes. However, information you provide to the city is subject to the Minnesota Government Data Practices Act. This law classifies certain information as available to the public on request.
Under state law, your information regarding ordinance violations on the use of real property remains confidential, and the city cannot reveal this information to others. Reports of other violations of the law may also be provided limited privacy protection under the Data Practices law. In addition, we use this information to follow-up with you about our progress on your request or for additional details, if needed.
Minnesota Government Data Practices Act Request
Citizen Help Desk Categories